Secretary Office Management Training Course

  • Secretary Office Management Training Course
  • Online

Secretary Office Management Training Course

Course Category : Quality

A professional programme designed to enhance modern office management and secretarial competencies with strong organisational and communication excellence aligned with best practices.
Duration: 5 Days
Level: Intermediate.

Starts On

13 - September - 2026

Ends On

17 - September - 2026

Location

Online

Language

English

View the course details and register to enroll.

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View Course Introductory PDF

Targeted Audience

  • Secretaries and office administrators
  • Executive assistants
  • Administrative support staff
  • Office coordinators
  • Front desk personnel
  • Fresh graduates in administrative fields

Targeted Skills

  • Office organisation and management
  • Effective administrative communication
  • Time management and prioritisation
  • Meeting and correspondence coordination
  • Document and records management
  • Professional workplace conduct

Expected Outcomes

  • Master modern office management concepts.
  • Improve administrative and organisational communication skills.
  • Manage time and tasks efficiently.
  • Organise meetings and correspondence professionally.
  • Apply effective document and records management practices.
  • Enhance professional performance in office environments.

Training Topics Index

  • Office management concepts and roles
  • Evolution of secretarial work
  • Office organisational structures
  • Professional work environment
  • Administrative ethics

  • Principles of effective communication
  • Writing reports and official letters
  • Internal and external communication
  • Listening and interaction skills
  • Email management

  • Time management principles
  • Task prioritisation
  • Planning and organising work
  • Handling work pressure
  • Productivity improvement

  • Meeting planning and scheduling
  • Minutes of meeting preparation
  • Document and records management
  • Filing and archiving systems
  • Information retrieval

  • Dealing with clients and visitors
  • Professional appearance and behaviour
  • Teamwork skills
  • Administrative problem solving
  • Continuous professional development