1. Introduction

This policy explains how your personal data is protected when you use W-Training, register for programmes, or contact us.

2. Data We Collect

• Registration details such as name, contact information, and role.
• Communication and support records (enquiries, correspondence, forms).
• Payment details processed via secure payment providers; we do not store card data.
• Usage data such as pages visited, performance analytics, and cookies.

3. How We Use Data

• Delivering the training programmes and services you request.
• Communicating about registrations, updates, and support.
• Improving user experience, content, and services.
• Complying with legal and regulatory requirements.

4. Data Sharing

• With trusted providers for hosting, payments, and analytics under data protection agreements.
• When required by law or to comply with official requests.
• We do not sell your personal data under any circumstances.

5. Data Protection

We apply technical and organisational safeguards to protect your information, acknowledging that internet transmission may carry risks beyond our control.

6. Cookies

Cookies help improve performance and measure engagement. You can disable them in your browser settings, which may affect some features.

7. Your Rights

You may request correction, updates, or deletion of certain data where permitted by law, and opt out of marketing messages.

8. Contact

For privacy enquiries contact us at info@w-training.com or phone +44 7441 393371.